Supplier Code of Conduct

Last updated 13 June 2022


At Oxwash, we are committed to our values of excellence, innovation and integrity. These are the guiding principles that everyone at Oxwash uses to navigate in their day-to-day work and deliver value to our clients. Our values define our reputation, determine the behaviours we expect of our employees and shape how we do business.

Oxwash aims to work with suppliers who align with our values and support our goals. We expect our suppliers to adhere to all relevant legislation and to act responsibly, fairly, ethically and safely at all times. These principles form an integral part of our sourcing activities and decisions.


Our Supplier Code of Conduct sets out the behaviours and high standards we expect from our third party suppliers and their subcontractors.

Legal and regulatory standards

Oxwash requires our suppliers to comply with all laws and regulations applicable to its business in the countries in which they operate and seek commitments from their own supply chain to also meet this requirement.

Human rights

Oxwash is committed to upholding all laws relating to the protection of human rights including but not limited to the UN Universal Declaration of Human Rights. In line with our Modern Slavery policy we are committed to preventing slavery and human trafficking from taking place in our supply chain. We expect our suppliers and their subcontractors to:

Ethical sourcing and behaviour

We expect all our suppliers to conduct business with integrity and incorporate the ethical and responsible behaviour and sourcing of goods into their processes and governance whilst complying with all relevant legislation. Suppliers will be expected to have policies in place to demonstrate robust governance.

Living wage

Oxwash is proud to be an accredited Living Wage employer. All of our London-based employees are paid above the London Living Wage. Our Oxford and Cambridge employees are paid the National Living Wage. 

We expect, where applicable, our suppliers to adopt and pay the living wage in each of the countries in which it operates and seek the adoption of the local living wage throughout its supply chain.

Bribery and corruption

We expect our suppliers to operate with integrity, comply with the Foreign Corrupt Practices Act, the Bribery Act 2010, the Criminal Finances Act 2017 and have policies in place to prevent fraud, bribery and corruption, market abuse, money laundering, tax evasion and any other improper payments, or inducements within its business and seek to only work with suppliers that demonstrate similar commitments. Suppliers must not directly or indirectly offer improper payments or inducements to Oxwash employees that may give rise to actual, potential or perceived conflicts of interest or engage in any other unethical behaviour.

Diversity and inclusion

Oxwash is committed to Diversity and Inclusion. Our action plan is available in our DIversity and Inclusion Policy.

Oxwash expects our suppliers to abide by all relevant equality legislation in the countries in which they operate and not discriminate on the basis of age, sex or sexual orientation, gender identity, disability, origin, race, colour, religion or belief in any employment or hiring practices.

Suppliers must commit to a workforce free of any harassment or threat of harassment. Any forms or threats of harassment, physical, mental, sexual or verbal, must be prohibited and not tolerated.

Health and safety

Oxwash is committed to ensuring all employees and on-site suppliers to Oxwash are provided with a safe working environment which meets the requirements of the Health and Safety at Work Act 1974.

We expect suppliers to Oxwash to provide a safe and healthy working environment for their employees which meets the requirements of all applicable occupational health and safety regulations and abide by all local laws and regulations including the Health and Safety at Work Act 1974.

Suppliers should ensure their employees receive the appropriate safety instruction and training to keep them safe and well in the workplace and have business management practices in place to address:


Oxwash recognises the role we play in protecting the environment and minimising our environmental impact. We expect suppliers of Oxwash to work together with their supply chains to minimise the environmental impact of their operations and ensure business practices meet all applicable environmental laws and regulations.

We require our suppliers to comply with all applicable environmental legislation and regulations and encourage suppliers to have policies for effective environmental management and to participate in voluntary environmental reporting and certification programs and endorse environmental efforts such as:


Disclosure of use of chemicals

Oxwash aims to improve the protection of human health and the environment and does not use chemical substances that are hazardous to its employees or the environment. Oxwash places responsibility on its suppliers to manage the risks from chemicals and to provide safety information on the substances.  Manufacturers and importers are required to gather information on the properties of their chemical substances, which will allow their safe handling, and to inform Oxwash if their product contains any residuals of high concern.

Chemicals of concern that require disclosure:
PBTs: persistent, bioaccumulative, and toxic chemicals

CMRs: carcinogens, mutagens, and reproductive toxins

EDRs: endocrine disruptors or hormone-disrupting chemicals

Confidential information

Oxwash expects any information received by a supplier from Oxwash to be held securely with appropriate technical and organisational security in place to safeguard that information to ensure there is no disclosure of the data to any other party without our permission.

Compliance and measurement

Suppliers must be able to demonstrate compliance with Oxwash’ Supplier Code of Conduct. Such compliance includes documented evidence and cooperation, upon reasonable notice, with any certification activity to demonstrate compliance with the Code Oxwash undertakes. In line with our procurement procedures, suppliers participating in formal tender processes may be required to provide written acknowledgement of their adherence to the Code of Conduct.

Supplier adherence and commitment to this Code of Conduct forms an integral part of Oxwash sourcing activity and is used along with all other relevant decision criteria when selecting new suppliers or renewing current contractual relationships. In addition, failure to comply with our Supplier Code of Conduct and/or local laws and regulation may result in termination as a Oxwash supplier.

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